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Why Pharm-Olam?

Expertise You Can Trust and a Partner to Share In Your Journey - Helping You Create a Healthier World

Pharm-Olam Pharm-Olam

Anyone can talk about making the world a better place. What matters is putting the right supportive frameworks, people and technology in place and working diligently each day to make sure it happens. Our goal is to create a healthier world and we want to partner with people who not only share this goal but will work with us to achieve it. We do this work to bring life-changing treatments to patients around the world.
We do this for the patients.  They deserve nothing less.

A Framework That Supports Research & Partnership Excellence

We hold ourselves accountable to this goal of creating a healthier world by enacting a Pattern of Excellence that permeates everything we do at Pharm-Olam. We are dedicated to being the best CRO in the industry to partner, and our Pattern of Excellence provides the tools and benefits to achieve a harmonious and effective environment for collaboration and successful study delivery. As part of our belief system, we make it our mission — and our responsibility — to ensure every part of your clinical trial is successful. We are focused on delivering the highest quality service for our sites, sponsors and patients, in a cost-effective way that shortens time to market for your life-changing treatment.

We take this commitment to our goal and your study very seriously by reminding ourselves that the patients we serve are the reason we conduct clinical trials. Every one of us knows someone who is tenaciously battling a disease or health issue and facing each day with courage and strength. Patients are our North Star and they provide the guidance and motivation that moves us forward. As researchers and members of the health science industry, we have the power to help provide people another day with their families and a better day tomorrow.

For some, your clinical trial may be their best option for a better quality of life. For others, our time and effort spent researching new treatment options will carry a lasting, positive impact. This is why your clinical trial matters so much to us. It is our opportunity to work together to create a healthier world.

A Framework That Supports Research & Partnership Excellence

We hold ourselves accountable to this goal of creating a healthier world by enacting a Pattern of Excellence that permeates everything we do at Pharm-Olam. We are dedicated to being the best CRO in the industry to partner, and our Pattern of Excellence provides the tools and benefits to achieve a harmonious and effective environment for collaboration and successful study delivery. As part of our belief system, we make it our mission — and our responsibility — to ensure every part of your clinical trial is successful. We are focused on delivering the highest quality service for our sites, sponsors and patients, in a cost-effective way that shortens time to market for your life-changing treatment.

We take this commitment to our goal and your study very seriously by reminding ourselves that the patients we serve are the reason we conduct clinical trials. Every one of us knows someone who is tenaciously battling a disease or health issue and facing each day with courage and strength. Patients are our North Star and they provide the guidance and motivation that moves us forward. As researchers and members of the health science industry, we have the power to help provide people another day with their families and a better day tomorrow.

For some, your clinical trial may be their best option for a better quality of life. For others, our time and effort spent researching new treatment options will carry a lasting, positive impact. This is why your clinical trial matters so much to us. It is our opportunity to work together to create a healthier world.

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Culture of Accountability

Accountability and Commitment to Your Clinical Trial

From study start to final clinical study report, our teams are responsible for every aspect of your study. Our Culture of Accountability allows us to deliver on our promise to help you create a healthier world. This belief system, which is woven into our approach, our daily processes and most importantly our corporate culture, means that we provide:

  • Ownership: We are accountable for the entirety of the study. This includes our work, affiliate vendors, sites, patients and teams.
  • Partnership: We are one team sharing your goals and your mission.
  • Transparency and collaboration: We leverage communication, technology and teamwork for your benefit.

Clinical trials are complex. There will be challenges presented to your study, to your team and ours. When challenges are encountered with sites, vendors, whomever, we do not point fingers or run from it. We take accountability for your project and will work with you to overcome any and all challenges.

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Sponsor Testimonial

“I find Pharm-Olam to be truly an extension of our company. They are customer focused and treat my study as if it were their own. This is atypical in the CRO world where there is often no commitment to corporate needs or deliverables.”

Biotech - VP of Program & Alliance Management

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Scalable delivery ecosystem

Solutions That Scale to Fit Your Study

You need a partner that combines therapeutically aligned staff and expertise, with the global reach, technology and partners (vendors, sites, etc.) that can rapidly scale your study.  Pharm-Olam sees every study and therapeutic area as their own respective ecosystem which require their own unique components and supportive environments to make them thrive in order to successfully deliver complex clinical trials. 

This necessitated the investment and establishment of our three Centers of Excellence (rare disease, oncology-hematology and infectious disease and vaccines) as well as our Expeditionary CRO capability.  With our scalable delivery ecosystem, we’re able to provide best-in-class, full-service solutions that can scale to the needs of your study by leveraging the right staff, technology, site relationships and supportive vendor networks.  This flexible and customizable approach allows us to provide specialized expertise to fit each Center of Excellence therapeutic area.  

You need a partner that can reach the patients where they are.  Our scalable delivery ecosystem can cover the most remote locations through our Expeditionary CRO model, so you always have access to specific geographic expertise and the ability to conduct safe and quality controlled clinical trials wherever you need. 

Learn more about our global reach by visiting our Global Coverage page.  

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Performance-Based Contracts

Expertise You Can Trust, Expertise That Delivers

An additional tool to benefit our working partnership, is the use of performance-based contracts.  This is another way we deliver on our promise of accountability for your study and the dedication we have to the research to be conducted for your study.  

We not only tie payments to a study milestone, we take it one step further by linking that commitment to when the milestone will be delivered.  With all clinical trials, time is of the essence. By creating a meaningful consequence for ourselves, we actively demonstrate our Culture of Accountability and show that our value proposition is in line with yours.

“We’re connecting the accrual of value for our customers with how we accrue value for our company. Where we have responsibility, these contract structures create enforceable consequences for when we create (i.e., reduce time) or erode (i.e., increase time) the value for our customer,” John Barry, COO at Pharm-Olam.

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Project Team Loyalty

Supporting the Success of Your Study and Team

We understand the CRO industry suffers from turnover and competition is fierce for experienced staff.  Fortunately for Pharm-Olam, we have always historically and currently performed better than industry turnover rates for our staff.  We believe that comes from our close-knit culture. 

In addition to setting the right culture to cultivate our staff, we also have developed a project team loyalty bonus program.  By rewarding our team members with delivery-based bonuses, our teams accrue value based on the duration of time worked on your study. This provides an additional incentive to stay on projects through the final deliverable which helps us to retain intellectual capital, increase project loyalty and build a positive long-term team culture and relationship with our Sponsors.  By decreasing turnover, we help to ensure we have a stable platform to drive accountability for every aspect of your study.

"We are a professional service organization and the capabilities we have as an organization come from the excellent staff we employ.  Pharm-Olam is only able to effectively deliver for our Sponsors because of the talent in our people.  We have to invest in them as they invest themselves in your study, and this is where the Project Team Loyal program comes in," David Grange, CEO at Pharm-Olam.

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Bowtie risk management

Mitigating Potential Study Hazards Through Bowtie Risk Management

One of the most important aspects of your clinical trial is the ability to predict and manage potential risk. That’s why our teams create and deploy a bowtie risk management plan for every clinical trial awarded.

As a key element of our Pattern of Excellence, bowtie risk management allows us to map potential issues and consequences in order to create proactive solutions or, better yet, determine which contingencies will prevent problems from occurring at all. First developed for use in the oil and aircraft industries, the bowtie method combines proactive and reactive risk management. It connects potential problems to key performance indicators and provides feedback that allows for both continuity and ongoing process improvement.

All projects have potential risks, but our teams know that the success of your project depends on effectively managing those risks. By creating a customized bowtie risk management plan, we position your clinical trial to run as smoothly as possible.

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Sponsor Testimonial

"These studies were high profile programs within my company and timelines were aggressive with absolutely no room for delay. Pharm-Olam delivered. I will absolutely award to them again in the future."

Small Pharma - Senior Director, Clinical Operations

 

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Earned Value Management

Delivering Increased Oversight Value to Sponsors

As an extension of our work on U.S. government research projects, we have implemented a customized Earned Value Management (EVM) system into every clinical trial awarded to systematically help plan, monitor and manage complex projects. While most EVM systems measure performance and progress across the traditional delivery dimensions of time and money, we incorporate a third delivery dimension to define and measure the operational value we accrue for you.

This approach allows for earlier and more effective project management of your program and helps to mitigate potential project risks. We therefore improve overall planning and control, increase scope definition and enhance analysis of overall project performance, enabling us to deliver your project on time and on budget.

This practice gives you meaningful insight and simultaneous measurements of data essential to the success of your clinical trial. And as part of our Culture of Accountability, this system helps to ensure our value proposition is in sync with the value we provide for you.  Learn more about our Project Management services by clicking below.

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Powered by Medidata

Powerful Technology that Provides Deeper Insights

In 2018, Pharm-Olam announced our strategic technology partnership with Medidata.  We are one of the first CROs to fully leverage the full product portfolio of the Medidata Rave Clinical CloudTM.  You need a CRO who can provide better insights, better performance and better trials.  Pharm-Olam needs technology and a technology partner that can keep up with the ever-changing clinical technology landscape and provide best-in-class software solutions.  We found that partner in Medidata and are proud to utilize their technology to power the execution of your clinical trial. 

As a world-class leader in clinical trial software solutions, Medidata provides a cloud-based solution that gives you better transparency into your clinical trial, insightful data to make well-informed decisions and enhanced communication with sites and study personnel.  

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Want to learn how our Pattern of Excellence can benefit your next study?

Speak with our team today.  We are ready to help you create a healthier world.  

Please choose one.

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