Pharmacovigilance & Medical Information

Enabling Technology

Faster, Smarter Pharmacovigilance Reporting With Innovative Technology

Pharm-Olam combines the expertise of our staff with superior technology.  Our pharmacovigilance services are powered by the Medidata Rave® Safety Gateway, a cloud-based data platform, which is connected to our safety database, the ArisGlobal LifeSphere® platform.  Rave Safety Gateway creates a direct connection from the Medidata Rave EDC to our LifeSphere safety database.  By leveraging these three enabling technologies together, we are able to offer our Sponsors the following benefits:

• Case handling time is decreased by up to 30%
• Information is received faster
• Data entry errors between systems are prevented
• Data records are simplified because investigator data, demographics, AEs or SAEs, concomitant medications, and medical histories are already entered and coded
• Site burden is decreased
• Queries process is more efficient and streamlined for sites and staff
• Cases can be closed faster and more efficiently
• Your study's safety data is maintained from a single source of truth

Postmarketing and Medical Information

Postmarketing Surveillance You Can Count On

You deserve a partner who knows FDA regulations inside and out. Our U.S.-based team has worked for more than 30 years within the postmarketing and medical information area. Our impeccable record includes multiple successful FDA audits with zero findings in support of post marketing and medical information activities.

When you work with our team, you receive the highest level of accuracy and reporting because, just like our pharmacovigilance clinical trial counterparts, we leverage the ArisGlobal LifeSphere® platform for our safety and medical information database. This efficient electronic solution increases data accuracy and dramatically reduces discrepancies.

Our medical information call center is comprised of health care professionals and drug safety officers who are trained to deliver specialized information. Whether callers are pharmacists or customers, they receive the right answer, right when it's needed. Our team can also work with a sponsor’s existing medical information center to help and assist with calls or call backs.  

Best of all, our postmarketing and medical information team is available 24 hours a day, seven days a week to provide help and answers to questions.